Sessions
- All Tracks
- Plenary Session 1 - Barrels & Barrel-makers
- Plenary Session 2 - Breaking the stigma
- Workshop Session A - Caseworker Competency Framework
- Workshop Session B - Supporting staff through the complaints process
- Plenary Session 3 - More than just lip service
- Workshop Session C - Human rights approach
- Plenary Session 4 - Speaking truth to power
- Welcome & Opening Address
- Closing Address
- Workshop Session A - Proportionality in decision making
- Workshop Session A - Adding value
- Workshop Session A - Customer centred approach
- Workshop Session B - Service Standards Framework: measuring and reporting performance
- Workshop Session B - GDPR
- Workshop Session B - Quality Assurance
- Workshop Session C - Reasonable adjustments vs Unreasonable behaviour
- Workshop Session C - Caseworker Competency Framework
- Workshop Session C - Rise of the robots
Welcome & Opening Address
Speakers
1527160200
1527160200
-
1527165000
Plenary Session 1 - Barrels & Barrel-makers
English
Barrels and Barrel-makers
Speakers
-
-
Bath University
Workshop Session A - Adding value
Speakers
1527168600
1527168600
-
1527173100
Workshop Session A - Caseworker Competency Framework
English
1527168600
1527168600
-
1527173100
Workshop Session A - Customer centred approach
English
1527168600
1527168600
-
1527173100
Workshop Session A - Proportionality in decision making
English
Workshop Session B - GDPR
Speakers
1527174600
1527174600
-
1527179100
Workshop Session B - Service Standards Framework: measuring and reporting performance
English
1527174600
1527174600
-
1527179100
Workshop Session B - Supporting staff through the complaints process
English
